Process Ownership Doug Bruce · Lean Six Sigma MBB

You run the area. Nobody taught you how to run the process.

Process ownership training for production supervisors and quality engineers.

The problem

You are on the hook for cost, yield, scrap, and on-time delivery. You are responsible for the metrics, but no one ever coached you how to systematically manage and improve the process.

What it costs this week

The numbers move and nobody can say which lever moved them. Scrap shows up after a change the work instruction never caught. Yield slips in a handoff nobody owns. On-time delivery fails because WIP and push are still hiding in the schedule. The person who actually knows the process is the only control plan, and when they leave, the metrics get worse with no system underneath them. A registrar can wait. The cost of this week cannot.

The method

This is a practical process-ownership course for production supervisors and quality engineers. You map the work so it sticks, name the pain before you reach for a tool, run flow and pull on the line you actually own, and build a kanban that is still in use next month — so cost, yield, scrap, and delivery have an owner and a method, not just a dashboard.

Not another Green Belt

Green Belt is wide on purpose. This is narrow on purpose. Map the work, name the pain, see what is happening, and apply it this week to move cost, yield, scrap, and delivery. Not everything under the sun. Just the focused skills that move the needle.

What you'll practice

  • Process mapping that sticks

    Build current-state maps your floor team will actually use — boundaries, handoffs, and decision points clear enough to drive daily management.

  • Pain points before solutions

    Separate symptoms from root causes. Learn a structured way to surface constraints, scrap, wait time, and rework without jumping to tools first.

  • Flow and pull in real operations

    Apply flow/pull thinking on the line you run: takt vs. cycle time, WIP limits, and where push still hides in “standard” schedules.

  • Kanban you can sustain

    Design kanban signals and replenishment rules that supervisors own — not a wallpaper board that dies after the audit.

Built by a practitioner

Doug Bruce is a Lean Six Sigma Master Black Belt moving from hourly consulting to scalable courseware. The focus is shop-floor fluency — process mapping, problem framing, flow/pull, and kanban — aimed at supervisors and quality engineers who need workable systems, not another binder of tools.

IATF and ISO already expect a named process owner. This course is the coaching most plants never gave that person.